Most items will be shipped via next day courier service and will require signing for. Postage and packing is free to UK mainland. Any orders from outside the UK mainland, please email us for carriage costs.
If you haven’t received your delivery within 2 weeks of despatch, they can be declared ‘lost in transit’ and we will arrange a refund of your payment, deliveries outside the UK, we need to wait 3 weeks before a missing order can be declared ‘lost in transit’.
Orders can be cancelled at anytime prior to despatch for a full refund. If the order has already been despatched, please see our returns policy below.
You have the right to cancel your order within 14 days of despatch, please use our returns form of your intention to return the order, along with a reason for cancellation. We will refund the price of the goods, as long as the goods are in perfect, re-saleable condition.
Goods returned because they are damaged or defective must be returned to us in the condition you received them. For UK and EU customers we will pay the carriage costs for returning the item(s) to us. For customers outside the EU you will need to pay the return carriage costs.