Terms & Conditions

Welcome to our website, if you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern Shakespeare’s Vintage relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘ www.shakespearesvintage.co.uk’ or ‘us’ or ‘we’ refers to the owner of the website, Sally Shakespeare.  The term ‘you’ refers to the user or viewer of our website.

Terms of contract. When you place an order with www.shakespearesvintage.co.uk, we will treat that action as an offer to buy.  Once the order is placed you will receive confirmation in the form of an e-mail and at this time we enter into a contract with you.

Product Specifications and Suitability.
Published product details, are true and accurate and we endeavour to always publish a true description and measurements of the product. All items on the website are vintage, not new and therefore there will be signs of age and imperfections. If you have ordered any item that has an unsuitable product description, we will remedy this by providing you a full refund upon return of the item in good condition.

Availability and Delivery Times.
We do our best to ensure availability of all advertised products and endeavour to despatch all products within 5 working days. If there is a delay we will inform you of this via e-mail and the product will be despatched as soon as it is available. If you have ordered multiple products they may arrive separately.
www.shakespearesvintage.co.uk has no liability to you for any delay in the delivery of the products ordered. We will do our best to get all orders despatched as quickly as possible. You have the right to cancel delayed orders at any time and get a full refund.

Payment.
Payment can be made over the internet using our secure check out pages using any major credit card or via PayPal.
Payment can also be made via a cheque, however your order will not be despatched until the funds have been cleared.
All prices quoted are in pounds sterling (£).
Your credit card payment will be taken at the point of ordering. If a problem in supply should occur and you would like to cancel your order, we will give a full refund.
If your delivery address is outside the UK, you may be required to pay import duties and taxes when your order reaches your country. These and any additional charges for customs clearance are your responsibility.

Delivery.
Most items will be shipped via next day courier service and will require signing for. Postage and packing is free to UK mainland. Any orders from outside the UK mainland, please email us for carriage costs.
If you haven’t received your delivery within 2 weeks of despatch, they can be declared ‘lost in transit’ and we will arrange a refund of your payment, deliveries outside the UK, we need to wait 3 weeks before a missing order can be declared ‘lost in transit’.

Cancellation.
Orders can be cancelled at anytime prior to despatch for a full refund. If the order has already been despatched, please see our returns policy below.

Returns.
You have the right to cancel your order within 14 days of despatch, please use our returns form of your intention to return the order, along with a reason for cancellation. We will refund the price of the goods, as long as the goods are in perfect, re-saleable condition.
Goods returned because they are damaged or defective must be returned to us in the condition you received them. For UK and EU customers we will pay the carriage costs for returning the item(s) to us. For customers outside the EU you will need to pay the return carriage costs.

Liability.
www.shakespearesvintage.co.uk  shall not be liable for incidental damages or expenses. This includes but is not limited to, damage to property, lost income, profits, economic or commercial losses and third party claims.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through www.shakespearesvintage.co.uk meet your specific requirements.
We will do our best to despatch all orders as quickly as possible, we have no liability to you for any delay in the delivery of the products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the item being despatched.
This warranty does not affect your statutory rights.

Privacy and Disclaimer.
We will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from www.shakespearesvintage.co.uk.
www.shakespearesvintage.co.uk maintains a strict privacy policy in full accordance with the Data Protection Act 1998.
We expect you to maintain the confidentiality of your user name and password for your www.shakespearesvintage.co.uk account.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

See our full privacy and cookie policy by clicking here.

Questions.
If you have any further questions relating to our terms and conditions, please e-mail us at info@shakespearesvintage.co.uk and we will be happy to assist.